Unfortunately due to the lack of spare parts availability, we do not accept pocket watches.
All prices include VAT at 20%, but exclude spare parts. If parts are required, you will be provided a cost estimate prior to continuing with any repair work.
Case and bracelet cleaning, replacement of seals/gaskets (when possible) and water resistance testing (where appropriate) is included in the price. However there is an additional charge for polishing. If you would like your watch polishing, please let us know in your booking comments, and we will provide you with an estimate. We will not polish a watch unless expressly told to do so.
We have a minimum charge of £45, plus return postage (£15) for minor jobs, largely due to the admin requirements of running postal repair service etc, so it will not always be practical to send small jobs to us rather than finding a local repairer. Thanks for your understanding.